How to Add a Customer in Reseller Plesk Panel?


To make your customers work, you must create an account for them in the Plesk. If the account is enabled, customers can log in to Plesk and manage their subscriptions and services. There is no need to develop a customer account for all individual subscriptions – you can allocate all subscriptions belonging to specific customers to their customer accounts.

Steps to Add a Customer in the Reseller Plesk Panel:



Here’s how to add a customer to your Reseller Plesk Panel:

  1. Log in to your Plesk Panel.
  2. Navigate to the “Customers” section.
  • In the Plesk interface, find the “Hosting Services” section on the left sidebar.
  • Click on “Customers” under that section.
  1. Click “Add a Customer”.

This will open a form to add your new customer’s details.

  1. Fill in the Contact Information.
  • Enter the required fields marked with an asterisk (*). These typically include:
    • Customer’s name
    • Company name (optional)
    • Contact email address
    • Phone number (optional)
  • You can also add additional information like address if needed.
  1. Set Customer Login Credentials (Optional).
  • In the “Access to Plesk” section, you can define the username and password the customer will use to access their control panel.
  • Plesk offers the option to generate a secure password for you by clicking “Generate”.
  • If you create the password manually, ensure it’s strong and meets any complexity requirements.
  • Select the checkbox for “Send Activation Link to the customer via email” if you want them to receive login credentials through email.
  1. Assign a Subscription (Optional).
  • By default, the “Create a subscription for this customer” checkbox is usually selected.
  • This allows you to assign a pre-defined hosting plan to the customer during account creation.
  1. Review and Create the Customer Account.
  • Once you’ve filled in the necessary details, review the information for accuracy.
  • Click “OK” to create the new customer account.


  • In the “Information for the administrator” section, you can add any internal notes about the customer that they won’t see.
  • You can manage existing customer accounts, including editing details or subscriptions, by clicking on their name in the “Customers” list.

For a more visual guide, you can search for a video on YouTube How to Add a Customer in Reseller Plesk Panel”.

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